Communication

Courses tagged with "communication": 21

Viewers will learn that communication is both speaking and listening and will learn skills that will help them do both, as well as a few tips for filling in the silent gaps in emails.

Presenter: Allen, Mike

Subscription: Network L&D Track

Whether you are interacting with new clients or familiar co-workers, the key to maintaining relationships crucial to your business success is appropriate etiquette.

Presenter: Havens, Jeff

Subscription: Network L&D Track

Whether you are interacting with new clients or familiar co-workers, the key to maintaining relationships crucial to your business success is appropriate etiquette.

Presenter: Havens, Jeff

Subscription: Network L&D Track

Vision is a picture of the future.... It is also its inspiration and the framework for strategic planning. A vision statement may apply to an entire company, a single division of that company or even to an individual. Regardless of whether it’s for the entire company or a single individual, the vision statement answers the question, “Where do we (I) want to go?” All employees should understand the process of creating, conveying and then owning a vision.

Presenter: Shaha, Steve H. PhD, DBA

Subscription: Network L&D Track

How to give effective presentations and engage your audience.

Presenter: Industry Experts

Subscription: Network L&D Track

Every workplace has employees who break the rules, perform poorly or cause disruption. But you can reduce the stress and frustration caused by these difficult employees.

Presenter: Mirarchi, Michael J

Subscription: Network L&D Track

Have you ever had a negative day as a leader? How did you feel at the end of it? Tired, drained... Now, have you ever had a positive day as a leader? How did you feel at the end of it? Energized. What if you could create every day to be a great day for yourself? What would that do to your abilities and successes as a leader? In this program, well-known author and top rated speaker, Dr. Jerry V. Teplitz, will show you how to make every day that way through actual tools and techniques that will increase your energy level resulting in more effective leadership capabilities. Learn how to achieve unlimited leadership growth by unleashing the power of your mind!

Presenter: Teplitz, Jerry

Subscription: Network L&D Track

Managers are faced with the task of building teams, developing and coaching employees, rewarding performance, as well as communicating, prioritizing and delegating work. As new managers transition into their new role, they are faced with developing new skills and managing people and processes. To be successfully in this new role, it is imperative that a new manager focus on issues such as; Developing and managing their transition plan with a built-in feedback loop that includes input from their manager, peers and new team; Setting clear expectations for their team with checkpoints for follow up and Engaging and cultivating a resource network .

Presenter: Damrow, Bruce

Subscription: Network L&D Track

Leading peers, employees, even bosses depends more on influence than on authority. To be effective, leaders need strong influence and political skills. People tend to react negatively to orders even if they agree with such directions. Most working individuals have a suspicious view of office politics and such activities have been blamed for most of the “bad” things that have happened to people at work. Negative characterizations of organizational politics are unfortunate and counter-productive. Effective political tactics can be effective influence techniques. In this session, we will discuss the misperceptions surrounding office politics and the techniques that will enhance your ability to influence the hearts and minds of others.

Presenter: Eastman, Ken

Subscription: Network L&D Track

Presenters: Your Industry Peers
Program Overview: As our industry ages and grows, we are seeing a gap in generations. Newer, and often times, younger employees are entering the workforce while many leaders in our organizations are nearing retirement. Our goal at SGA is to link people, ideas and information. Whether that is connecting face to face at a conference, over the phone, by text or email, we encourage you to find new connections and leverage the power of generations.

In this video short, hear from several industry peers and continue the discussion around leveraging the power of generations. How is your organization affected by the generational gaps and differences? How can we continue to help each other with the transfer of knowledge? ??

Visit the video library for Part 1 Leveraging the Power of Generations: 7 Hilarious short video scenarios & Part 2 Communicating in Your Workplace roundtable discussion

Subscription: Network L&D Track

Havens, Jeff : 30 mintes

January 23,2014

Leveraging the Power of Generations: Q1(Quarterly Series)
This Month’s Headliner: Jeff Havens, jeffhavens.com
This training series consists of 7 videos and is designed to provide education about generational issues. 

Contact jwagner@southerngas.org for a custom Instructor Packet if you would like to build your own workshop!

Subscription: Network L&D Track

Grubb, Mike : 39 minutes

May 01,2014

Mike Grubb, President & CEO, Southern Gas Association moderated a panel including Caron Lawhorn, Senior Vice President, ONEGas, Steve Lindsey, COO, Laclede Gas Company and Bruce Narzissenfeld, Vice President, Marketing, Customer Service, Business Development and Fuels Operations, TECO from the SGA Managment Conference in Orlando, Florida. 
Learn perspectives from these industry leaders on managing & supporting change in today's natural gas operating environment. 
Topics discussed include:
What is change management & how does your company prepares for, deal with, and responds to change?
What change initiatives have you lead or are you currently leading?
What do you expect from employees during change?
How can employees be seen as early adapters?
What is the leader’s role during change?
Is it important to answer the ‘why’ question during change initiatives?
Have any personal experiences aided you in the change adaptation process?

Subscription: Network L&D Track

Your face to face kickoff meeting has just been deemed nonessential travel by the powers that be. The project, however, is just as essential as ever. The team members are scattered in offices all over the country. They’ve never met, seen, or heard each other, but they need to work as a unit. Getting them all together is your challenge. Even managers who excel at teambuilding in a live environment can find themselves frustrated when faced with a virtual team; yet fostering a strong team dynamic among people who never meet face to face is fast becoming a necessary skill. Learn five essential best practices will help you do it.

Presenter: Barrett, Kayla

Subscription: Network L&D Track

WEB CONFERENCE

Crisis communications is a very important aspect of emergency response. How do we build trust with emergency officials during crisis situations? This web conference will address crucial information in the field of Emergency Response, Communications, Scene Management and Media Relations.

Topics to be discussed include:

  • Tips for dealing with the news media including prepared statements for initial interactions.
  • What is the impact of social media on crisis communication situation?
  • Lessons learned from mock emergency drills.

Presenter: Boatwright, Glen

Subscription: Network L&D Track

This video shares tips for communicating with difficult people and during awkward or tempting situations. Viewers will learn the value of knowing our own hot buttons and triggers and of resolving problems instead of discussing them with others. 

Presenter: Sokolosky, Valerie

Subscription: Network L&D Track

Up First…
DTE Energy Co. is doing its part to revitalize Detroit!

Brian Nuno, Marketing Program Manager, Major Enterprise Projects, DTE Energy

DTE Energy renovated a long-vacant Art Deco building into energy-efficient office space in an ongoing campaign to “energize” Detroit.  DTE employees have been helping to revitalize downtown Detroit in many other ways, such as cleaning up nearby streets and helping police strengthen security.  Register to learn more about their efforts

 

And then…
Alagasco School Outreach to Communicate Natural Gas Safety

Beth McKern, Advertising Coordinator, Natural Gas Education Coordinator, Alagasco
Pam Moore, President, Moore Syndication, Inc.

Alagasco, for many years, had little to no school education presence and wanted to reintroduce the important safety messages in a way that teachers would readily adopt, implement in the classroom and educate young consumers on gas safety.  Alagasco, the largest natural gas provider in Alabama, worked with Moore Syndication to create a school outreach program for the schools in the Alagasco service territory. Register to learn more about the primary objective of the program and the centerpiece of the program, The Energy Underground®, featuring the kid-friendly, dinosaur, Sniffisaurus®.

Subscription: Network L&D Track

Tips, tools and successful techniques for Technical and Business writing.
It has never been more important to have good, efficient writing skills!
Join our web conference to learn tips, tools and successful techniques for technical and business writing.


With the vast amount of information communicated in today's corporations, business professionals need to write in a style that conveys information succinctly and efficiently.

Presenter: Industry Experts 

Subscription: Network L&D Track

Tisch’s leadership philosophy, explored in his best-selling book, The Power of We: Succeeding
Through Partnerships, provides a blueprint for achieving enduring success through partnerships
that empower employees, satisfy customers, contribute to communities, and improve the bottom
line. At its core, The Power of We is about putting aside differences to work together for a greater
good. In today’s complex world, no one person can solve all problems; we must work together.
The Power of We is collaborative, not competitive and is an idea that is timelier than ever.

Presenter: Tisch, Jonathan M.

Subscription: Network L&D Track

Over the past 25+ years The RAD Group has asked thousands of supervisors and managers to describe the “Best Boss” that they have ever had. They were asked to identify the skills and characteristics that made them their best boss. Analysis of their responses indicates a consistent and predictable set of skills that are both observable and learnable. In this program we will examine what was found and the specific actions that can help all of us improve our leadership skills and the impact that we have on our organizational results.

Presenter: Ragain, Ron D.

Subscription: Network L&D Track

Tisha Schuller, Strategic Advisor, Natural Gas Initiative, Stanford University & Rocky Mountain Energy Summit Conference Chair.

Tisha Schuller served as the President & CEO of the Colorado Oil & Gas Association during perhaps the most contentious regulatory, policy, and public engagement period in the industry's history. Over the course of her 5 years at the helm, COGA overhauled its public engagement strategy developing innovative engagement, regulatory, and education strategies.

This 1 hour webinar highlights what works, what failed, and how we can all participate in deescalating the contentious energy wars.

This program is sponsored by the SGA Executive Council

Subscription: Network Member Plus

Users tagged with "Communication": 8

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