Emotional intelligence is the key to successful job performance. It’s a set of eighteen different competencies that distinguish people who are effective performers at work from those folks who are truly outstanding. This session will boost you on your way to achieving star performance through self-awareness, managing your emotions, understanding the emotions of others, and managing their emotions. The first step is to understand what EI is, learning how companies are using it, and seeing the concept of EI come alive.
Presenter: Nelson, Debra