Etiquette and Professionalism

Courses tagged with "etiquette and professionalism": 17

Reputations play a significant role in developing a successful career. They tend to develop quickly, and the further removed people are from an individual, the more their perceptions are based on hearsay. Reputations can enhance or damage a career. This program will provide information on how reputations are formed, actions to help individuals build their desired reputations and a process for getting feedback.

Presenter: Taylor, John C.

Subscription: Network L&D Track

Whether you are interacting with new clients or familiar co-workers, the key to maintaining relationships crucial to your business success is appropriate etiquette.

Presenter: Havens, Jeff

Subscription: Network L&D Track

Whether you are interacting with new clients or familiar co-workers, the key to maintaining relationships crucial to your business success is appropriate etiquette.

Presenter: Havens, Jeff

Subscription: Network L&D Track

Whether you are interacting with new clients or familiar co-workers, the key to maintaining relationships crucial to your business success is appropriate etiquette.

Presenter: Havens, Jeff

Subscription: Network L&D Track

Whether you are interacting with new clients or familiar co-workers, the key to maintaining relationships crucial to your business success is appropriate etiquette.

Presenter: Havens, Jeff

Subscription: Network L&D Track

Managing Your Competence We've learned how to "dress for success" and control our first impressions. But keeping on top of your personal traits is only part of the story of managing your professional image. People are constantly observing your behavior and forming theories about your competence, character, and commitment, which are rapidly disseminated throughout your workplace. Learn how to be the author of your own identity. Take a strategic, proactive approach to managing your personal image.

Presenter: Kinzey, Ruth

Subscription: Network L&D Track

Diversity extends beyond the original definitions from years ago and instead has evolved to a philosophy that focuses on valuing diversity far beyond culture. Diversity is about demographics, profitability, and values. In this interactive web conference you will discover how to improve your diversity programs with open communication, employee involvement, and awareness.

Presenter: Hill, Hattie

Subscription: Network L&D Track

Part 2 of a 3 part video series

Look for: Part 1 available July 1st Managing Information Overload

Part 3 on August 15th Using social media to create your personal brand

Target Audience: All Employees
Presenter: Ally Nevarez, Learning and Development Specialist, CenterPoint Energy

Program Overview:

Even if you are not a born networker, networking is an important skill that can easily be learned and refined throughout your career. Developing and maintaining a strong network of connections will not only serve you well and help you along your career path but, overtime, will allow you to assist others along their path.

In this video you will learn:

What Networking is and is not
Why Networking is so important
Who should be in your network
Strategies for developing and maintaining a network
Networking online

Subscription: Network L&D Track

Interviewing successfully is probably the most crucial element in advancing or securing a new career.  You must demonstrate in a job interview your values, traits, skills and experiences that make you the perfect match for the opportunity.

Whether you're interviewing for a new company or for an internal position with your current employer, you should plan to answer both traditional and behavior interview questions. In this video program learn tips and techniques on how to be successful in a behavior interview.

 Topics to be addressed:

  • Interview preparation tips
  • What is a Behavior Interview?
  • 3 Mock interview scenarios showcasing the good, the bad and the ugly!

Presenter: Roger Hulse

Subscription: Network L&D Track

Today’s work environment often requires us to accomplish our objectives by working through others. When we have no authority over them, influencing skills become crucial. In this program, Valerie will share tips on how to influence and delegate when you are in the position of authority and when you’re are not.

Presenter: Sokolosky, Valerie

Subscription: Network L&D Track

Presenters: Your Industry Peers
Program Overview: As our industry ages and grows, we are seeing a gap in generations. Newer, and often times, younger employees are entering the workforce while many leaders in our organizations are nearing retirement. Our goal at SGA is to link people, ideas and information. Whether that is connecting face to face at a conference, over the phone, by text or email, we encourage you to find new connections and leverage the power of generations.

In this video short, hear from several industry peers and continue the discussion around leveraging the power of generations. How is your organization affected by the generational gaps and differences? How can we continue to help each other with the transfer of knowledge? ??

Visit the video library for Part 1 Leveraging the Power of Generations: 7 Hilarious short video scenarios & Part 2 Communicating in Your Workplace roundtable discussion

Subscription: Network L&D Track

Havens, Jeff : 30 mintes

January 23,2014

Leveraging the Power of Generations: Q1(Quarterly Series)
This Month’s Headliner: Jeff Havens, jeffhavens.com
This training series consists of 7 videos and is designed to provide education about generational issues. 

Contact jwagner@southerngas.org for a custom Instructor Packet if you would like to build your own workshop!

Subscription: Network L&D Track

Life Looks Better When You Do: What you wear, how you accessorize and how you comb your hair IS your business. It also impacts those critical first and lasting impressions that are critical to business success. Creating a professional presence that projects self-confidence, personal style and business competence doesn't happen by accident. This month, we will share tips on how to identify your personal style and how to create an image that conveys the message that you are competent, confident and capable.

Presenter: Deborah O'Connor

Subscription: Network L&D Track

We present ourselves a certain way at work, but sometimes need some help with presenting our best selves in social situations. Viewers will learn how to prepare for social situations in a way that will make them stand out as true professionals.

Presenter: Sokolosky, Valerie

Subscription: Network L&D Track

A full email inbox, countless text messages, meetings running over and your cell phone keeps ringing. The explosion of communication technology in the workplace is designed to make us all more connected and productive. So why does it often seem we are working longer and harder, while accomplishing less? In this course, we will look at how the thinking that happens before you power on your device, make a request or manage a meeting, often determines the outcome.

Presenters: Fisher, Doug; Teter, David

Subscription: Network L&D Track

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