Leadership Basics: Critical Skills for New Managers
Managers are faced with the task of building teams, developing and coaching employees, rewarding performance, as well as communicating, prioritizing and delegating work. As new managers transition into their new role, they are faced with developing new skills and managing people and processes. To be successfully in this new role, it is imperative that a new manager focus on issues such as; Developing and managing their transition plan with a built-in feedback loop that includes input from their manager, peers and new team; Setting clear expectations for their team with checkpoints for follow up and Engaging and cultivating a resource network .
Presenter: Damrow, Bruce
Getting to Results
A high percentage of people report that they have trouble dealing with their bosses, and few know what to do to better understand that individual and to improve the relationship. Learn where to go for advice and help and how to look at the boss from a different perspective and to play to his/her good points.
Presenter: Loflin, Jones
Influencing without Authority
Today’s work environment often requires us to accomplish our objectives by working through others. When we have no authority over them, influencing skills become crucial. In this program, Valerie will share tips on how to influence and delegate when you are in the position of authority and when you’re are not.
Presenter: Sokolosky, Valerie
How to Build a CONFIDENT Remote Team
How can we more effectively manage a mobile, remote or virtual workforce?
*This is the 2nd video of a 3 video series on Managing Remote Teams
Join Cherokee Ballard, from ONEOK, as she learns from Michael Hoffman, www.IgnitingPerformance.com how we can Build a CONFIDENT Remote Team?
Topics discussed:
- Difference between confidence & competence
- How can we instill confidence?
- Thank you & appreciation?
Follow-up this program and Watch the other 2 video shorts in this series
- How to Build a COMPETENT Team Through Feedback
- Become the Master of the Tornado!
Presenter: Hoffman, Michael
How to Build a COMPETENT Team Through Feedback
How can we more effectively manage a mobile, remote or virtual workforce?
*This is the 3rd video of a 3 video series on Managing Remote Teams
Join Cherokee Ballard, from ONEOK, as she learns from Michael Hoffman, www.IgnitingPerformance.com how we can How to Build a COMPETENT Team Through Feedback
Topics discussed:
- How do we get our team to be more effective??
- Reinforcing feedback models?
- Be specific & know the impact
Follow-up this program and Watch the other 2 video shorts in this series
- Become the Master of the Tornado!
- Build a CONFIDENT Remote Team?
Presenter: Hoffman, Michael
How to Avoid a Lawsuit: Changing Behavior that Destroys Productivity (Web Conf)
Every workplace has employees who break the rules, perform poorly or cause disruption. But you can reduce the stress and frustration caused by these difficult employees.
Presenter: Mirarchi, Michael J
Hiring for Attitude
Attitude accounts for 89% of hiring failures. So how do you assess candidates’ attitude; including their coachability, emotional intelligence, motivation and temperament?
Based on the bestselling book featured in Forbes, Fast Company & CNBC, Hiring for Attitude will show you the cutting-edge hiring practices that reveal if candidates have the right attitude to fit your culture.
Author, Mark Murphy, discusses how to effectively hire the right people for the right job.
Handling Difficult Conversations Series
Difficult conversations are often uncomfortable, scary, & stressful. That’s why many of us put them off. But, in the work environment, we can’t ignore tough situations or take a detour around the complaints or problems. What we can do is manage these kinds of conversations for the best possible outcome.
With the use of video scenarios, the team at Harmony Crew will introduce a unique new way to handle difficult conversations through effective communications created, with positive and open intentions, thoughts, and language.
Video 1 – Introduction
Video 2 – Difficult Conversations with Customers
Video 3 – Difficult Conversations between Managers and Employees
Video 4 – Difficult Conversations between Peers and Teammates
Topics to be addressed:
- The science behind successful communication
- How the social brain works (remember the acronym SCARF)
- 2 types of difficult conversations - Planned and Spontaneous
- Understanding self and situational awareness
- 4-step structure for handling difficult conversations (Listen, Evoke, Clarify, Resolve)
- Tips & tricks for handling difficult conversations
Presenters: Jenny Young, Beth Young and Kathy Cox
Training Compliance vs. Competence: Panel Discussion
Merriam-Webster defines compliance as, conformity in fulfilling official requirements. When is simple compliance, and "checking the box" not enough As our industry continues to change—through increased regulatory pressure, changing workforces, new technology, etc.—the targets for both compliance and competence shift. Organizations know that they MUST be compliant; many organizations are striving to be competent. This panel discussion will explore the differences between compliance and competence, discuss how and why these targets shift, and offer insights on how to adjust/improve your training strategy.
Coaching for Success
In this broadcast, Patrick Sweeney will discuss Caliper’s approach to hiring and developing top performers. You’ll also learn how to clarify what drives you and each of your employees. . With this knowledge, you’ll be able to hire more effectively and coach to develop the potential of each of your employees. You'll draw upon each individual's untapped abilities. You'll ensure they feel valued. And you'll keep your best performers growing with your company.
Presenter: Sweeney, Patrick
Are You Ready for Leadership
Alan Price, author of “Ready to Lead?” will discuss what it takes to be a leader. His new book, “Ready to Lead,” centers on the questions, (1) Are you ready to lead? and (2) What is your vision of leadership?
Presenter: Price, Alan
Assorted Threat Reduction Topics
In this session, you will hear from industry professionals on assorted DIMP thread reduction topics. Attendees will be able to participate in live Q&A during this engaging and enlightening 75-minute webinar, brought to you by SGA’s Distribution Integrity Management Programs Committee. Beyond professional development, this session offers an opportunity to stay at the forefront of the natural gas industry. Please join us as we explore Assorted Threat Reduction Topics!
Outreach to Municipalities
A review of Texas Gas Service efforts in reaching out to municipalities to bring down hit lines and increase safe digging.
Integrated Habitat Management: Using Technology to Enhance IVM
With the green revolution continuing to gain momentum, energy companies and rights-of-way (ROW) managers are seeing the ecological and socio-economic value of their ROW. Traditional Integrated Vegetation Management has been helping energy companies to keep their ROWs in compliance. However, there’s more that can be done to increase the benefits of the ROW for native plants, animals, and humans through the use of technology. This presentation will present steps to be taken to develop, implement, and monitor a successful Integrated Habitat Management (IHM) program along with exploring third party certification opportunities.
Hot Air Topics & Activism
Environmental Activism gets a negative connotation due to the reputation of the perceived message bringers and political football that the subject brings. Not to mention, academia professors and institutions continue to push personal agendas through this subject. Regardless of an individual’s opinions on the subject, it is a real issue for those who feel it impacts them. This roundtable will explore the subject from multiple vantage points and take an approach from stakeholder prospective on how to tactfully address the issue with the sensitivity and caring to the protagonist yet, protect and advance stakeholders’ goals creating a balance and a win-win for all.
Large Projects – Balancing the Load
Large Projects – Sharing ideas: Balancing the Load - Overwhelm One Call, Strain on resources, Renewing locate tickets for permits, Using Meet Sheets
Changing the Public Perception of Natural Gas – Industry Initiatives Natural Gas Voices: Coordinating a Consistent Message
This session will present various messages and advocacy programs that exist today for promoting natural gas as a preferred energy source and explore how industry leaders can drive towards consistency in promoting natural gas.