Mature Workers - Don't Let Them Get Away!
What is the answer to the challenge of the impending baby boomer exodus from the workplace? Jerry Haney, the highly acclaimed author of Making Culture Pay—Solving the puzzle of organizational effectiveness has developed a unique message concerning the value of maximizing the potential of the mature workers in your organization. He has spent over thirty years actually developing and using his unique model for understanding, building and rebuilding high performance organizations.
Presenter: Haney, Jerry
Mastering the Tornado of Change!
Everyone’s job description can be summed up in a word…Tornadic! Change is constant – from mergers & acquisitions, to learning new technologies, to adapting to new industry regulations. The tornado impacts your attitudes and the quality of your communication when it’s most critical. When the tornado rises that’s when you need to be a Master of the situation. Learning how the tornado of business and life impacts our communication and the skill sets necessary to be an agent of influence can be a game changer in equipping and igniting your people to be the catalysts of progress.
What can you do to stay flexible and adaptable in a changing workplace?
*This is the first video of a 3 video series on Flexibility & Adaptability.
Join Cherokee Ballard, from ONEOK, as she learns from Michael Hoffman, www.ignitingPerformance.com how we can
Topics Discussed!
- Understand what role you own
- Define Flexibility and adaptability skill sets
- Know the steps you can take to be a force of something positive
Follow-up this program and Watch the other 2 video shorts in this series
Presenter: Hoffman, Michael
Managing-Engineering in Difficult Economic Times
SGA Operations Conference
Presenter: Rieske, Jim
A Military Perspective on Leadership, Mentorship, and Development
A Military Perspective on Leadership, Mentorship, and Development
Wendy J. Moreno, Maj, USAF, MSC, FACHE, AFIA Medical Inspector, was a KEYNOTE speaker at the 2015 SGA Marketing, Customer Experience, & Communications Conference in San Antonio, TX
In her keynote address at the SGA Marketing, Customer Experience, & Communications Conference in San Antonio, TX, Major Wendy J. Moreno discusses the employee development programs utilized by the United States Air Force. She offers a military perspective on the importance of mentorship and strong leadership skills.
**Because of the sensitive nature of this topic, the presenter has requested that this be a private program. It will only be accessible for viewing to SGA Network members through the campus.southerngas.org.
You will not be able to download or embed this program into your companies LMS.
Do it Well, Make it Fun
Presenter: Ron Culberson, MSW, CSP, CPAE, Author, Speaker, Humorist
Description: If you've ever had a boss who was really good at what he or she did but was also fun to be around, you didn't mind arriving early or working late. In fact, you probably loved your job. That's the power of Do it Well, Make it Fun. It's about seeking excellence but making the process of life and work more fun. Based on Ron Culberson's book by the same name, this presentation shows people how to create a less stressful work environment where people want to work. It also helps them understand that excellence combined with fun and humor can improve productivity, create better working relationships, enhance creativity, change the workplace culture, and lead to the delivery of better products and services. Recorded live at the Environmental, Safety & Health, and Training Conference in Louisville, June
Facilitation Skills
Whether it's a meeting (big or small), round table discussion, or a training session, someone has to shape and guide the process of working together so that you meet your goals and accomplish what you've set out to do.
While a group of people might set the agenda and figure out the goals, one person needs to concentrate on how you are going to move through your agenda and meet those goals effectively. This is the person we call the "facilitator."
In this 3 part video program, Frank Starkey, a Dale Carnegie Master Trainer, will demonstrate how to develop excellent facilitation skills so that you can help people collaborate, innovate, and work productively together.
Part 1 - Facilitate For Effective Collaboration
- Challenges you may face
- Types of participants to expect
Part 2 - Communicate With Clarity
- Overcoming loss of productivity
- How can ‘LIONS’ help you communicate with clarity?
Part 3 - Introducing a Speaker
- Using TIQS key points
- Formal and Informal Introductions
Presenter: Starkey, Frank
Professional Presence - Visual
How we show up includes what we wear but also has a lot to do with our attitudes, energy and body language. Valerie Sokolowsky provides great tips for presenting our best selves while avoiding derailing habits.
Presenter: Sokolosky, Valerie
Professional Presence - Social
We present ourselves a certain way at work, but sometimes need some help with presenting our best selves in social situations. Viewers will learn how to prepare for social situations in a way that will make them stand out as true professionals.
Presenter: Sokolosky, Valerie
Professional Presence - Meetings
Valerie Sokolowsky suggests a few simple rules a professionals can follow to present themselves in a way that stands out and exhibits strength when in meetings.
Presenter: Sokolosky, Valerie
Professional Presence - Comfort Around Higher Management
To be effective contributors it is important that we know how to gain the confidence and sharpen our skills to develop relationships with management. Discover a few tips that will help you relax and interact effectively with higher level executives and customers.
Presenter: Sokolosky, Valerie
Professional Presence - Boss Relationship
A high percentage of people report that they have trouble dealing with their bosses, and few know what to do to better understand that individual and to improve the relationship. Learn where to go for advice and help and how to look at the boss from a different perspective and to play to his/her good points.
Presenter: Sokolosky, Valerie
Process for Soliciting, Giving & Using Feedback
Mina Brown, founder and president of Positive Coach (www.positivecoach.com) presented an excellent program on how to give and use feedback. For many of us feedback is an unnatural process because our culture has taught us some rather ineffective ways to give, receive and then use feedback. This web conference offers guidelines to make feedback a more valuable tool in your organization.
Presenter: Brown, Mina
Problem Solving/Decision Making: The Art of Creative Thinking
Problem solving and decision making requires a great deal of flexibility. There is no specific path to take to solve various and unique problems or to make informed decisions. Defining the problem or decision to be made is generally the first step that is followed by gathering information, exploring alternatives, implementing the solution or decision, and then being able to adapt and adjust as necessary. Guidelines for thinking creatively, understanding the process and living with the decision and continuing to move through new issues that may arise will be discussed.
Presenter: Erickson, Kip
Emotional Intelligence
Emotional intelligence is the key to successful job performance. It’s a set of eighteen different competencies that distinguish people who are effective performers at work from those folks who are truly outstanding. This session will boost you on your way to achieving star performance through self-awareness, managing your emotions, understanding the emotions of others, and managing their emotions. The first step is to understand what EI is, learning how companies are using it, and seeing the concept of EI come alive.
Presenter: Nelson, Debra
Proactive Problem Solving & Constructive Conflict Communications
November 17, 2015
The one-hour introduction to problem solving and conflict communications will build greater awareness of barriers to effective communication. You will learn approaches that increase understanding in the workplace and with customers, which can lead to do-able and durable problem solutions. After taking the training, participants will:
•Understand the nature of conflict: impact, benefits and challenges.
•Choose strategically how to respond to individuals in conflictual situations.
•Increase capacity for collaboration and relationship building.
•Mange emotions – yours and others.
Personal Leadership
This broadcast alters how people view their individual responsibility and elevates every participant to higher levels of leadership. Participants will learn how to take their performance to the next level and overcome inhibitions; the 3 laws of leadership and how they affect every area of life; what truly motivates people; skills that improve team communication; and the intangible quality that enables individuals to reach new levels of performance.
Presenter: Dodge, Bryan
Human Relations: Interviewing & Hiring Secrets
Hiring can be the most expensive operations cost in your company. Do you know how to attract, interview and ultimately hire and train the right people for the right job? Once you’ve hired and trained them do you know how to avoid an even more expensive lawsuit? This month we’ll feature several programs to help those in your organization that must hire, develop and retain employees to thrive in this challenging marketplace.
Presenter: Rawles, David