Interpersonal Communications & Interacting Skills
How we interact and communicate determines how well we can work with others and, oftentimes, how we progress within an organization. Learn about communication styles and how your own style affects how you perceive and are perceived by others. Learn how to read other styles of communication and how best to work with each style.
Presenter: Swindling, Linda
Increasing Your Leadership Power: Servant Leadership
Have you ever had a negative day as a leader? How did you feel at the end of it? Tired, drained... Now, have you ever had a positive day as a leader? How did you feel at the end of it? Energized. What if you could create every day to be a great day for yourself? What would that do to your abilities and successes as a leader? In this program, well-known author and top rated speaker, Dr. Jerry V. Teplitz, will show you how to make every day that way through actual tools and techniques that will increase your energy level resulting in more effective leadership capabilities. Learn how to achieve unlimited leadership growth by unleashing the power of your mind!
Presenter: Teplitz, Jerry
How to Plan and Facilitate an Effective Meeting
9:30 – 10:30 AM CT Meetings are necessary in any industry. At SGA our volunteers plan and facilitate meetings that create an environment for peer-to-peer discussions. These discussions lead to best practices and lessons learned in the natural gas industry.
Presenter: Grubb, Mike
How to Facilitate an Effective Meeting 2014
How to Plan and Facilitate an Effective Meeting
Tuesday, July 15, 2014 9:30 am
Mike Grubb, President & CEO, Southern Gas Association
35 minutes
Learn best practices in facilitating an effective meeting.
Participants will learn:
• Effective meeting openings
• How to introduce speakers
• Best practices for engaging attendees in your meeting
How to Develop a Leadership Program Video Series
Curriculum Planning and Design: A Key to Impactful Supervisor Development Programs. Learn best practices and common topics when designing a leadership development program as part of your strategic plan.
Presenter: Amy Franco
Presentation Date: March 10, 2015
Personality Styles & Conflict Resolution
A great idea is rarely good enough. Sound, well-structured logic regularly loses out to mediocre ideas from people who really know how to influence. This enlightening, research-based session delves into the human condition, revealing that the true key to influence is not intelligence or logic but an understanding of what people really value. Through a collaborative toolkit, this program delivers the tips and strategies you need to make people see the value of your ideas so you're well positioned to gain agreement.
Presenter: Lloyd Arnsmeyer
60 minutes
December 09,2010
Managing Remote Teams: Become a Master of the Tornado
How can we more effectively manage a mobile, remote or virtual workforce?
*This is the 1st video of a 3 video series on Managing Remote Teams
Join Cherokee Ballard, from ONEOK, as she learns from Michael Hoffman, www.IgnitingPerformance.com how we can Become the Master of the Tornado!
Topics discussed:
- Understand tactical communication skills
- Be aware, take ownership, it’s not genetic!
Follow-up this program and Watch the other 2 video shorts in this series
- How to Build a CONFIDENT Remote Team
- How to Build a COMPETENT Team Through Feedback
Presenter: Hoffman, Michael
Transportation and Services
This course is part of the Introduction to Natural Gas Transmission track and is intended for anyone needing or wanting a more thorough understanding of open access, tariffs, types of transportation, types of service, contracts and measurement.
Natural Gas Industry Overview
This course is intended for all audiences and introduces the student to the ratemaking process natural gas companies follow to set rates charged to customers. Topics covered include how gas companies make money, role of the rate department, regulatory agencies, financial issues and the cost of service and other rate components. As a result of taking this course, the student should learn the following.
- The evolution of industry oversight and regulation
- The current regulatory structure and environment
- Key FERC orders that are the foundation of the current marketplace
- The Ratemaking process to determine appropriate rates charged by utilities (pipelines and LDCs)
Influencer Outreach Initiative and Architects & Engineers Outreach Program Webinar
Presenters:
- Aleida Socarres - Florida Public Utilities
- Greg Anderson - Atmos Energy
Description:
Influencer Outreach Initiative, Florida Public Utilities
FPU’s Influencer Outreach Initiative strategically targeted three different groups of influencers for their unique and valuable potential to promote three specific FPU programs: an existing community expansion, natural gas commercial rebates and the Company’s Economic Development Program. Then, through the ambassadorship of such influencers, the intention was to bridge the gap between the end users and the desired outcome in a manner that FPU could not accomplish alone. The three projects:
PROJECT: Hypoluxo Island Natural Gas Expansion
TARGET INFLUENCER: Municipalities
PROJECT: Natural Gas Commercial Rebate Program
TARGET INFLUENCER: Chamber Associations
PROJECT: Economic Development Program
TARGET INFLUENCER: Economic Development Councils (EDCs)
Architects & Engineers Outreach Program, Atmos Energy
In late summer 2013, Atmos Energy launched an Architects & Engineers (A&E) program in its MidTex Division (North Texas including Dallas/Fort Worth). The ongoing objectives:
- Establish / re-establish contact(s) with the design community
- Create awareness of the benefits of natural gas to those responsible for facility equipment / fuel selection
- Promote natural gas technologies as the best energy value in new and retrofit design
The program has been very successful, as our initial target was conducting one (1) A&E presentation per month. However, as of 2014 year’s end, we conducted 28 programs, engaging over 500 A&E’s in the process.
Natural Allies – Changing the Conversation on Natural Gas
Learn about Natural Allies, a national coalition that works to engage and inform policymakers and the public about the critical role natural gas plays in a clean energy future.
Campaign Mission Statement: Develop a new narrative in the public consciousness and fundamentally change the conversation related to natural gas. The challenges facing the natural gas industry are rooted in misperceptions, misinformation, and mistrust about the social and environmental impact of natural gas infrastructure. Although we begin at a deficit, we absolutely can and must fundamentally change the nature of the conversation with a robust, long-term multi-channel public affairs campaign to tell our story.
Natural Allies, a 501(c)(4) organization funded by leading natural gas companies and advocates, will develop a new narrative in the public consciousness and fundamentally change the conversation related to natural gas by:
• Informing and educating the public and policymakers about the societal, technical, environmental, and health benefits of natural gas;
• Supporting natural gas as a reliable, affordable, safe resource that promotes the welfare and quality of life of the American public; and
• Conducting research and publicizing the positions of elected officials concerning these issues and encouraging current and future natural gas use.
Starting in late summer 2020, Natural Allies will launch a highly targeted public affairs and media campaign designed to positively impact the narrative of the natural gas industry, first as it relates to the 2020 election and then expanding in scope to address the array of threats the industry faces.
Words Matter: Using Inclusive Language in Your Workplace
In this session, you will hear from industry professionals on the topic of unconscious bias and inclusive language in the workplace. Attendees will be able to participate in live Q&A during this engaging and enlightening two-hour webinar, brought to you by SGA’s Inclusion & Diversity Committee. Beyond professional development, this session offers an opportunity to stay at the forefront of the natural gas industry.
Pandemic Planning Control Room Discussion
8/18/2020
10:15 AM CT - 12:15 PM CT
Discuss the effect of the Pandemic Control Room environment. Discussion what has been implemented for your Control Room, including what has worked, what hasn't and adjustments made. What Pros and Cons or working from home have you encountered? Discuss a list of Best Practices and Lessons Learned.
Critical Path Permitting: Local, State, and Federal Best Practices
8/18/2020
8:00 AM CT - 10:00 AM CT
Join Pond's Engineering and Environmental permitting experts as they highlight the many critical path local, state and federal permits required for natural gas projects and how to navigate the complexities of each so that projects stay on schedule and within budget. The team will present case studies to discuss US Army Corps of Engineers, state and local requirements and lessons learned for efficiency and risk reduction. Attendees will gain understanding of typical permits required and schedule implications for each, as well as an understanding of recent changes to USACE Nationwide Permit 12. Best practices for permitting efficiency and risk reduction will also be discussed.
Inside Leak Investigation
8/18/2020
10:15 am - 12:15 pm (central time)
Inside Leak Investigation
Learn key concepts related to inside leak investigation and appliance basics from the perspective of the field service technician. Topics include general leak investigation procedures inside the customer’s home or business to ensure personal and public safety as a priority. Various aspects of locating/pin-pointing gas leaks will be reviewed with an emphasis on inside leaks. The session will walk participants through general processes and procedures from start to finish and provide minor natural gas appliance repair and functionality.2020 PHMSA UGS Final Rule Update
9/2/2020
10:00 am CT - 11:15 am CT
This session will provide an insight into the recently issued "Final Rule" for Reservoir and Salt Cavern storage operators by PHMSA. Highlights on what changed from the "Interim Final Rule" to "Final Rule" will be presented and discussed during this session. PHMSA presentation is expected to provide clarity to operators on what to expect during an audit based on the final rule.